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With the advent of globalization and deregulation, the dynamics of the Telecom industry is undergoing a sea change. This is also affected by the convergence of voice, data, and video. In order to stay ahead of competition, telecom service providers need to operate with low delivery costs, offer efficient services to retain existing customers, and come up with new schemes to attract new customers. Several telecom operators offer a variety of telecom services.

Silverlink has rich experience in the telecom segment, having worked with several major players:

Software product companies with solutions in billing & customer care and billing / mediation platforms. We have partnered with them in implementing these solutions for telecom operators in the global markets.

We have also worked with product companies in developing their products for billing & Customer care.

Our solutions include custom full-life-cycle application development, application maintenance and development outsourcing, packaged software implementation, and consulting services. Utilizing our unique delivery model, we are able to cost effectively bring the full spectrum of business and technical skills needed to solve your complex business problems. To accomplish this, Silverlink works from the inside out. This means our approach emphasizes working closely with your organization to understand your business needs and subsequently translating these needs into solution-based deliverables that are designed to meet or exceed all aspects of your value propositions. In short, our solution delivery model begins inside your organization and transcends to the value being offered to your end-user subscriber.



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