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Privacy Policy/GDPR

Introduction

Silverlink Technologies, part of the Silverlink Group, is a decade old global IT consulting and staffing services Company offering Information technology engineering specific services, strategic outsourcing, and integration services through a unique on-site, off-site delivery model that helps our clients to achieve rapid deployment, world-class quality and reduced costs. This Privacy Policy describes how Silverlink Technologies collects, uses and discloses information, and what choices you have with respect to the information. It is Silverlink Technologies; policy to respect your privacy regarding any information we may collect.

Data Protection Laws

We will comply with applicable data protection laws. This means that the personal data we hold about you must be:

  • Used lawfully, fairly and in a transparent way.
  • Collected only for relevant purposes.
  • Accurate and kept up to date.
  • Kept safe and secure.

Information We Collect

Candidate / Prospective Candidate Information

In order to provide you with employment opportunities, we need to process your personal data.
Personal information may be requested when you interact with us. During such an interaction, you may be asked to provide information such :

  • Personal information that you provide in the CV shared by you.
  • Personal details uploaded on various job portals for employment opportunities.
  • Personal information shared on Social Media.
  • Payroll processing related information such as bank details, pension details.
  • Any other personal information that you choose to send us voluntarily.
Other Data

When you enquire about our products and services, we collect and store this data to communicate with you and respond to your enquiry.

Sensitive Personal Data

Sensitive personal data is collected only against explicit consent or if it already part of the resume or other documents that you provide. It is collected as part of the recruitment process.

Data from Others

Silverlink Technologies may receive your data from sources other than from you, such as Social Media websites, forms, emails, other interactions, marketing databases, clients, other candidates, referrals, either directly from you and from third party sources, e.g. recruiters, payroll companies, job portals and may include the following:

  • Personal information such as name, email address, country, city, Phone number, date of birth, government identification numbers, citizenship, passport details, driving license, visa information, and other data collection permitted or required by local law.
  • Background information such as educational qualifications, employment check, medical, address check, criminal convictions and offences, county court judgments and other checks commonly used for security screenings wherever applicable.

How We Use Your Data

The personal information we collect may be used to

  • Get recruitment opportunities for you with our clients.
  • Assessing and reviewing your suitability for job roles.
  • Assessing qualifications for a particular job or task.
  • Send email notifications that you have requested.
  • Provide information and services as requested by you.
  • Complying with health and safety regulations.
  • Perform billing and administration work.
  • Fulfil contract obligations.
  • Deal with enquiries and complaints made by you.
  • Conduct Data Analytics.
  • Retaining your data for future opportunities.
Lawful bases for processing

We have lawful bases to process your personal data. We also use your consent as bases for lawfully processing your personal data.

We process your personal data only when we have a lawful basis. Presently, we legitimate interest and consent as the lawful basis for processing. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. We will rely on contract if we are negotiating or have entered into a placement agreement with you.Where you have consented to a particular processing, you have a right to withdraw the consent at any time.

How we use Candidate data

We use the data that we have about you to provide our services and provide support to you. In each case, Silverlink Technologies collects such information only in so far as is necessary or appropriate to fulfil the purpose of the interaction with our services.

Your data maybe collected/used, disclosed and/or processed for the below mentioned purposes:

  • Recruiting, assessing and/or matching you with/for potential positions or assignments with third party organisations (or our customers), and/or dealing with matters related thereto such as offering you a placement of work or job with such third party organisations (or our customers) or referring you for employment to a third party organisation (or our customer).
  • Contacting you or communicating with you via phone/voice call, text message and/or fax message, email and/or postal mail for the purposes of administering your use of any of the Company’s or its related corporations’ website or any transactions you have with us, or for the provision of our services to you. To send emails and other communications. We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services and our Services offerings. These communications are considered part of the Services and you may not opt out of them.
  • We hold our employees, agents, and suppliers accountable for maintaining the trust that you place in us with your personal data. Your personal data will not be used or shared except as in accordance with applicable law relating to personal data.
  • We will update you about jobs in our database that match your selected criteria. Each notification will provide instructions on how to opt out of receiving similar e-mails from the registered service or resource. The database is automatically updated with your preferences when you opt out. When your interactions with the Company have resulted in your registration for multiple services or resources it may be necessary to opt out from each service separately.
Users under 16 years of age

If you are under the age of 16, you are not permitted to use our Services or to disclose Personal Information. If we learn we have collected or received Personal Information from a child under 16, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

Data Retention Policy

The personal information we collect may be used to

We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

Silverlink Technologies will retain personal data as long as necessary for the purposes that we have described in this privacy policy.

Your Rights

The personal information we collect may be used to

You can request to access, update or correct your personal information.
You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.

Your Rights to Control Data

Whenever you use our services, we aim to provide you easy means to access, modify, delete, object to or restrict use of your personal information.

We strive to give you ways to access, update/modify your data quickly or to delete it unless we have to keep that information for legal purposes. Some rights can be access from within the Silverlink Technologies application. For visitors, these rights can be exercised by contacting us with your specific request.

  • Change or Correct Data : You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
  • Delete Data : You can ask us to erase or delete all or some of your personal data (e.g. if it is no longer necessary to provide Services to you).
  • Object to, or Limit or Restrict, Use of Data : You can ask us to stop using all or some of your personal data (e.g. if we have no legal right to keep using it) or to limit our use of it (e.g. if your personal data is inaccurate or unlawfully held).
  • Right to Access and/or Take Your Data : You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.
Right to Withdraw Consent

Processing of your personal data is based on your consent and you have the right to withdraw such consent at any time by contacting our HR team.

Once we have received your withdrawn consent, we will no longer process your information for the purpose you originally agreed to. Please note that this will not affect our right to process personal data obtained prior to the withdrawal of your consent, or its right to continue parts of the processing based on other legal bases than your consent.

Your information shared with others

The personal information we collect may be used to

Recipients of your data

Your data will be shared with other recipients in order to provide you with services. While we aim to limit the sharing of your data, at times, it is necessary to share your data with certain service providers. We may disclose your personal information to any of our employees insofar as reasonably necessary for the purposes set out in this privacy statement.

  • We may disclose your personal information to any member of our holding companies and its subsidiaries insofar as reasonably necessary for the purposes set out in this policy.
  • We may disclose the information to Vendors for routing employment opportunities.
  • We may disclose the information to background verification agencies in case your CV is selected for processing employment opportunities.
  • We may disclose your personal information:
    • To the extent that we are required to do so by law;
    • In connection with any ongoing or prospective legal proceedings;
    • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention);
    • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy statement, we will not provide your information to third parties.

Cross-Border Data Transfers

Since we are an international company, information that we collect may be stored and processed between any of the countries in which we operate to enable us to use the information in accordance with this privacy statement. Information that we collect may be transferred to the following countries which do not have data protection laws to that of the European Economic Area i.e. India.
To ensure that your personal data does receive a similar level of protection, we have taken appropriate measures to ensure that your personal data is covered by third parties which would honour the EU/EEA laws on data protection: data transfer agreements based on EU Model Clauses.

Security Measures to Protect your Data

The personal information we collect may be used to

Security Measures

We maintain reasonable and appropriate security measures to protect your data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We have protocols, controls and relevant policies, procedures and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake. We limit access to your personal data to those employees, contractors and other third parties on a need to know basis only on business. We regularly monitor our systems for possible vulnerabilities and attacks.

Protection of personal information

Silverlink Technologies takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Other Information

The personal information we collect may be used to

Contact Information

If you have questions or complaints regarding this Policy, you may contact HR team on email at compliance@silverlinktechnologies.com

If you are a resident of the European Economic Area and we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you have additional rights. If you are not satisfied with the resolution, you can also lodge a complaint with the Supervisory Authority in the country of your residence.

Protection of personal information

Silverlink Technologies takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Privacy policy change

Silverlink Technologies encourages visitors and customers to frequently check this page for any changes to its Privacy Policy. You confirm that your continued use of our services after any change in this Privacy Policy will constitute your acceptance of such changes and agree to be subject to the revised privacy policy.